Industries We Serve
IT support for municipalities and community organizations in Eastern Ontario
Small staff, volunteers on their own devices, a budget set once a year, and a board or council that expects answers. We give you predictable costs and plain-language accountability.
Rural municipalities and the organizations around them, libraries, non-profits, agricultural societies, halls and arenas, run public-facing services with a handful of staff and a lot of volunteers. The computers are often a mix of ages, logins are shared because it was easier, and the person who set it all up may have moved on.
What these organizations need is not different from any small business, but the constraints are: costs have to be known in advance for the budget, and somebody has to be able to explain to a council or a board what is protected and what is not.
What usually goes wrong
Budgets set once a year
Surprise invoices do not fit a municipal or non-profit budget. Costs need to be flat and known before the fiscal year starts.
Shared logins and volunteers
Board members and volunteers on personal laptops, a shared email account for the office, and no way to remove someone's access cleanly when they leave.
Records that must be kept
Minutes, financial records and correspondence have retention requirements and have to be recoverable, not just stored.
Public-facing systems
A website, a booking system for the hall or arena, a display in the lobby. Each is something the public sees when it breaks.
How we help
Flat, per-device and per-user pricing
Device Shield and User Shield are fixed monthly prices, which makes the IT line in next year's budget a multiplication, not a guess.
Plans and pricing →One account per person, with backup
Microsoft 365 accounts for staff and board members with multi-factor authentication, mailbox and file backup, and clean offboarding when a term ends.
User Shield plans →Plain-language reporting
We tell you what is protected, what is not, and what we recommend, in terms a council or board can act on. No jargon in the briefing.
Talk to us →Websites and lobby displays
Custom-built, looked-after websites for organizations that need one, and managed kiosk or TV displays for halls, arenas and offices.
Websites and Site Shield →“Proactive approach and affordable — perfect for our small organization.”
Questions from municipalities and community organizations
Can you present to our council or board?+
Yes. We will explain the current state, the risks and the plan in plain language, and answer questions. A written summary is provided so it can go in the minutes.
Do you work with volunteers who use their own computers?+
Yes. The practical approach is to give each volunteer their own organization account with multi-factor authentication for email and files, so nothing important lives on a personal device, and to protect the organization's own computers with Device Shield.
We have a grant deadline for a website or display project. Can you quote quickly?+
Yes. Website builds start from a published price and display projects are quoted after a short conversation, so you can put a real number in the application.
Other industries we work with
Or call us at (613) 317-5583