Flat-rate travel fee for onsite support visits. Added to your invoice alongside hourly labor.
Service Zones
Zone 1 – Local
< 15 min from Morewood
$25
Russell, Chesterville, Winchester, Embrun, Morewood
Zone 2 – Regional
15–30 min
$50
Greely, Metcalfe, Kemptville, Casselman, Crysler
Zone 3 – Metro
30–55 min
$75
Ottawa, Cornwall, Prescott, Iroquois, Brockville
💡 Most issues resolved remotely. Onsite visits are scheduled when hands-on work is required — hardware installs, network equipment, or situations that can't be fixed remotely.
How It Works
Travel fee is a one-time charge per visit, regardless of how long the onsite work takes. Labor is billed separately at your applicable hourly rate.
Example: Zone 2 visit + 1.5 hours of work at Shield client rate
$50 travel + $157.50 labor = $207.50
Not sure which zone you're in? Call 613.317.5583
