What's Included:

• Continuous uptime and latency monitoring
• Instant alerts for outages or performance irregularities
• Dual-WAN failover detection (when applicable)
• Monthly performance summary
• Documented history for ISP service credit disputes & troubleshooting

No Hardware Required We monitor your connection remotely—no equipment to install or maintain on your end.

Requirements:

• Static IP address, OR
• Access to router settings for Dynamic DNS configuration (setup charges may apply)

Flexible Options:

• Add to your existing Network Management package for complete coverage
• Or subscribe standalone for simple ISP health visibility

Note: Troubleshooting and remediation are billed at standard labor rates.